Enos Weswa
Digital Strategy Africa, AI for DevelopmentYouth Entrepreneurship, Market Access Innovation, Sustainable Job Creation
recent posts
- Generative AI in Customer Service: What Safaricom’s Zuri Teaches Us About the Future of Ethical AI
- A Critical Review of IoT-Based Optimisation of Sports Goods Recycling Systems
- How Kenyan Startups Are Using AI Chatbots to Scale Customer Support
- Cloud Computing as a Catalyst for SaaS Business Model Transformation: The Case of WorkPay Kenya.
- How Digital Market Linkages Are Transforming Startup Growth in Africa: Lessons from SokoPlug and Africa Cross Border Market Access Toolkit
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Generative artificial intelligence (AI) has been rapidly adopted across multiple sectors as firms seek to automate customer service, streamline operations, and provide real-time digital support. As global institutions such as the OECD emphasise, AI now functions as both an economic enabler and a governance challenge, requiring responsible deployment, human oversight, and contextual adaptation (OECD, 2025).…
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Academic Paper Title: Optimization of Sports Good Recycling Management System Based on Internet of Things Authors: Panhong Ren, Mengjian Nie, and Hui Ming Journal: Wireless Communications and Mobile Computing Year: 2021 Introduction This critique evaluates the article Optimization of Sports Good Recycling Management System Based on Internet of Things by Ren, Nie and Ming (2021),…
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Introduction: The Rise of AI in Kenyan Customer Service In recent years, artificial intelligence (AI) chatbots have become increasingly common in Kenya’s customer service landscape. Many users interacting with banks, telecommunications providers, or e-commerce companies now receive initial support from digital assistants such as Safaricom’s Zuri, Absa’s Abby, or KCB’s Bajaji. The rapid adoption of…
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Introduction Cloud computing has reshaped how digital solutions are designed, deployed, and maintained, especially within emerging markets where resources and technical capacity are constrained. Before cloud adoption, many startups relied on labour-intensive customised software development, meaning the provider had to build and maintain separate versions of the system for each client. This required manual installation,…
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By Enos Weswa | African Startup Ecosystem | Digital Transformation Africa In today’s rapidly evolving business landscape, the African startup ecosystem is experiencing unprecedented growth. Across the continent, innovators are solving pressing challenges in agriculture, fintech, health, and the creative economy. Yet, one of the biggest barriers to scale remains market access—a challenge that often…
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Enos Weswa 